Our 30 Day Return and Exchange Window
We accept requests for eligible returns and exchanges within 30 days after you receive your order. Please contact us within that period if a dress, skirt or skort does not fit, you change your mind, or an item arrives damaged, defective or different from what you ordered.
Conditions for Returns and Exchanges
For a change-of-mind or fit return, items must be unworn, unwashed and unaltered, with original tags attached, and free from stains, odors and damage. Include proof of purchase and, when available, the original packaging. Items worn beyond trying them on, washed, altered or damaged after delivery are not eligible for a change-of-mind return. These conditions do not limit your rights for an item that arrived damaged, defective or incorrect.
Please inspect your order when it arrives. If, for example, a dress has a damaged zipper, a skirt has a torn seam, or you received the wrong style or size, contact us with your order number and clear photos so we can help.
How to Return an Item
- Email info@mostuniquestyle.com within 30 days of delivery with your order number, item, reason for the return and photos if there is a problem.
- We will review your request and provide return instructions. Please wait for our response before sending the item.
- Pack the item securely with your proof of purchase and send it to: Most Unique Style, 1140-6 Waterloo Rd, Stockton, CA 95205, United States. Keep your shipping receipt and tracking number.
- After the return arrives, we will inspect it and notify you of the outcome.
How to Exchange an Item
Contact us within 30 days of delivery with your order number, the item you wish to exchange and your preferred replacement size or style. We will confirm availability and provide instructions for returning the original item to the address above. Once the return is received and approved, we will arrange the replacement. If your preferred item is unavailable, we will contact you about a refund or another available option. Any price difference will be explained before an exchange is completed.
Return and Exchange Shipping Costs
For a change of mind or fit issue, the customer pays the cost of returning the item. For an item that arrives damaged or defective, or if we sent the wrong item, Most Unique Style covers reasonable return shipping costs; contact us before sending it so we can arrange or explain the return. We do not charge a restocking fee. Shipping the replacement to a U.S. address is free.
Refunds
We aim to inspect returns and process approved refunds within 5 business days after receipt. Refunds are issued to the original payment method. Once processed, your bank or card issuer typically takes 5–10 business days to post the credit; the actual time depends on the institution. If your refund has not appeared after that period, please contact your bank and then contact us with your order number.
Order Cancellation
If you wish to cancel before your order has shipped, contact us immediately. If we can confirm that it has not shipped, we will cancel it and issue a full refund to the original payment method without an additional handling fee. Once an order has shipped, it cannot be cancelled; please follow our return and refund process instead.
Contact Us
Store Name: Most Unique Style
Address: 1140-6 Waterloo Rd, Stockton, CA 95205
Phone: +12098716622
Email: info@mostuniquestyle.com
Opening Hours:
Monday to Tuesday: 11 AM–7 PM
Wednesday (Veterans Day): 11 AM–7 PM; hours might differ
Thursday: 11 AM–7 PM
Friday to Sunday: 11 AM–8 PM
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.